For the website, the free API and the SquawkFlow app in ChatGPT.
One inbox, read by a human. Outages and reports of a wrong number are looked at first. More on what to include in a report is on the contact page.
The app answers from a fixed set of dated, public or derived datasets: SquawkFlow's dealer gamma levels and gamma grid for SPX, SPY and QQQ, computed from settled Cboe open interest and implied volatility from delayed option chains, the exchange calendar of sessions and expirations, the Cboe VIX futures settlement curve, SPX max pain from the delayed Cboe chain, CFTC futures positioning, and 13F filing receipts from SEC EDGAR. It can also read SquawkFlow's published glossary and methodology pages. Figures are SquawkFlow's own dated aggregates, never raw option quotes.
Every figure is delayed and derived, never real time. The app is told to cite the page each figure came from with its as-of time. If a source fails, the app is told to give the last good reading with its as-of time when one is held, and never a number from memory. A question outside that set, such as whether to buy an option, gets a plain statement that the app does not cover it.
SquawkFlow is a free service run by a small team. Planned maintenance is short and happens outside US market hours where possible. If the app stops answering, the pages on squawkflow.com carry the same dated figures, and an email to the address above is the fastest way to tell us.
If a number looks wrong, send the page URL, the time you saw it, and the value you expected with where you compared it. Claims we published and later withdrew or corrected are listed, dated, on the corrections page.
What we collect and how long we keep it is in the privacy policy. Use of the site, the API and the app is covered by the terms of service and the risk disclosure.